FAQ

 

Frequently Asked Questions

1. What is Navrani Art?

Navrani Art is a Mumbai-based premium imitation jewellery brand offering handcrafted ethnic jewellery inspired by traditional Indian artistry. Our collections include Rajwadi necklaces, Kundan sets, Heritage chokers, antique bangles, and Swaroski pieces — designed for weddings, festivals, and special occasions. Read our full story.

2. Are your jewellery pieces handmade?

Yes, most of our designs at Navrani Art are handcrafted by skilled artisans, ensuring uniqueness, fine detailing, and premium finish in every piece.

3. Do you ship all over India?

Yes, Navrani Art ships across India. Shipping charges and estimated timelines are shown at checkout.

4. Do you offer international shipping?

Yes, Navrani Art offers international shipping. Once your order is confirmed, we arrange delivery through our own shipping service instead of standard courier services. Tracking details will be shared with you once your order has been dispatched.

5. What is your return policy?

We accept returns only in case of damaged or incorrect products received. Please refer to our Return & Refund Policy page for full details.

6. How can I track my order?

Once your order is shipped, you will receive a tracking link via WhatsApp or email within 24–48 hours.

7. How do I care for my imitation jewellery?

Avoid contact with water, perfume, and sweat. Store each piece separately in a dry pouch when not in use. Wipe gently with a soft cloth after wearing. For detailed tips, read our jewellery care guide.

8. Do you offer bulk or wholesale orders?

Yes! Navrani Art offers wholesale and bulk ordering options for retailers, boutiques, and resellers. Visit our Wholesale & Bulk Orders page for details.

9. How can I contact customer support?

You can reach Navrani Art via WhatsApp or email at support@navraniart.com — details are on our Contact page.